{"id":4516,"date":"2021-02-16T17:25:45","date_gmt":"2021-02-16T16:25:45","guid":{"rendered":"https:\/\/designmarket.be\/?page_id=4516"},"modified":"2026-03-25T15:26:51","modified_gmt":"2026-03-25T14:26:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/designmarket.be\/uk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h2\n\t\t\t>FAQ<\/h2>\n<p>Everything you need to know to prepare your visit to the Brussels Design Market.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">When is the next edition of Brussels Design Market?<\/a><\/p>\n<p>The next edition of the Brussels Design Market will take place on 21 &amp; 22 November 2026<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">What are the opening times?<\/a><\/p>\n<p>The BDM is open from 12pm to 6pm on Saturday and from 9am to 5pm on Sunday &#8211; The preview takes pace on Saturday morning from 9am to 12pm.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">What is the address?<\/a><\/p>\n<p>The BDM will take place at Tour and Taxis in the Gare Maritime. Rue Picard 7, 9 and 11, 1000 &#8211; Brussels, Belgium<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">How can I order tickets online?<\/a><\/p>\n<p>You can buy your tickets <a href=\"https:\/\/entrytickets.be\/design-market-brussels\/brussels-design-market-novembre-202?utm_source=web&amp;utm_medium=site&amp;utm_campaign=websitecampaign\">here<\/a>.<\/p>\n<p>You need to follow these steps:<\/p>\n<ul>\n<li><strong>Select the date<\/strong>\u00a0<strong>&amp; tickets<\/strong> you are interested in.<\/li>\n<li>Select the <strong>number of tickets<\/strong> you wish to book.<\/li>\n<li><strong>Verify your order<\/strong> and click on next.<\/li>\n<li>Fill in the required fields.\u00a0Make sure<strong>\u00a0email address<\/strong> are correct and complete.\u00a0<\/li>\n<li>Review and <strong>confirm your order<\/strong>.<\/li>\n<li>Choose a <strong>method of payment<\/strong> from the available options. Follow the instructions on the screen &#8211; these may vary depending on your bank.<\/li>\n<li>A confirmation email will be sent to the address listed in your profile. E-Tickets will be sent by email as well.<\/li>\n<\/ul>\n<p>Need some help with your order? Contact us by mail:\u00a0<a href=\"mailto:info@designmarket.be\">info@designmarket.be<\/a> or call us: +32 (0)475 75 38 79<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">What are the costs of an entrance ticket?<\/a><\/p>\n<p>Preview and Weekend pass: 30\u20ac \u2014 Saturday afternoon ticket: 20\u20ac \u2014 Sunday ticket: 10\u20ac morning &amp; 15\u20ac afternoon<\/p>\n<p>Please visit the <a href=\"https:\/\/entrytickets.be\/design-market-brussels\/brussels-design-market-novembre-202?utm_source=web&amp;utm_medium=site&amp;utm_campaign=websitecampaign\">Tickets<\/a>\u00a0page on our website to view each individual fair entrance ticket pricing and info.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Can I purchase my ticket onsite the day of the event?<\/a><\/p>\n<p>Yes, but we warmly recommend that you get your tickets online before the event.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Do I have to register for a time slot?<\/a><\/p>\n<p>Yes. When buying a standard ticket online, you will have to select a time slot for your visit.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">How far in advance do I have to come?<\/a><\/p>\n<p>We kindly ask you to come at the hour indicated on your ticket.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Do I have to print my tickets?<\/a><\/p>\n<p>It\u2019s all your decision. You can wether print it or keep it on your phone. Just don\u2019t forget your pass on the D-Day of the BDM!<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">I bought two tickets and my name appears on both, is this a problem?<\/a><\/p>\n<p>No, it&#8217;s not a problem. Tickets will have two differents barcodes.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">I have payment problems, what should I do?<\/a><\/p>\n<p>Please contact us at +32 (0)2 349 35 53 or\u00a0send an email to <a href=\"mailto:info@designmarket.be\">info@designmarket.be<\/a>. We will do our best to help you.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">I didn\u2019t get my ticket, what can I do?<\/a><\/p>\n<p>It may happen that you cannot find the confirmation e-mail that was sent to you. This e-mail contains the link to download or retrieve your e-tickets. Start by carefully checking your inbox and your &#8220;Spam&#8221; junk mail box. The email containing your tickets has been sent to the address you used to place the order. If you still can&#8217;t find it, please check your other e-mail accounts. You may have placed your order from another e-mail address. If you still can&#8217;t find the email with your tickets, please contact us by email at <a href=\"mailto:info@designmarket.be\">info@designmarket.be<\/a>.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Is my ticket valid for several days?<\/a><\/p>\n<p>The only ticket valid for two days is the Preview and Weekend Pass. The standard ticket is valid for a single access, on one day only.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">How do I get my tickets back if lost?<\/a><\/p>\n<p>If you lost your ticket for any reason, please ask us to send you back you tickets by email to this address : <a href=\"mailto:info@designmarket.be\">info@designmarket.be<\/a>.\u00a0<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Is it possible to get a refund for my tickets?<\/a><\/p>\n<p>Unfortunately, this is not possible.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Do I have to buy a ticket for my child?<\/a><\/p>\n<p>The entrance is free for children under 12 years old.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Is there a cloakroom?<\/a><\/p>\n<p>Unfortunately, there is no cloakroom.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Can I bring my dog? <\/a><\/p>\n<p>Of course ! Our four-legged friends are accepted on the entire site.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Are there catering facilities on site?<\/a><\/p>\n<p>Yes, there is the Food Market inside of the Gare Maritime.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">What are the payments methods there?<\/a><\/p>\n<p>Usually exhibitors accepts only cash. Some of them may have electronic payment devices but it&#8217;s not the majority.<\/p>\n<p>You can find a KBC ATM at Rue de l&#8217;Intendant 1, 1080 Brussels.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Is there a parking?<\/a><\/p>\n<p>Yes. There are two underground car parks (paid parking).<\/p>\n<ul>\n<li>Parking &#8220;Park Lane&#8221;: entrance \u00a0Rue Picard 11, 1000 Brussels<\/li>\n<li>\n<p>Parking &#8220;Esplanade&#8221;: entrance\u00a0\u00a0 Avenue du Port 86C, 1000 Brussels<\/p>\n<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Where can I find the exhibitors list?<\/a><\/p>\n<p>It\u2019s right over here : <a href=\"https:\/\/designmarket.be\/uk\/exhibitors\/\">Exhibitors list<\/a><\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">Is it possible to leave the market and come back later?<\/a><\/p>\n<p>With the preview ticket, yes. With a standard ticket, you will have to respect your time slot.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">How and can I bring home my purchase directly?<\/a><\/p>\n<p>Yes, you can. If, for any reasons, it&#8217;s not possible for you, you will have the opportunity to arrange a delivery directly with the exhibitor. Carriers will also be present on site to pack your purchase and arrange a delivery to your home.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">How do I know if the furniture I&#8217;d like to purchase is a real vintage piece ?<\/a><\/p>\n<p>If you find this sticker on any item you\u2019d like to purchase, please, note that it\u2019s not certified as vintage.<img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/designmarket.be\/wp-content\/uploads\/2024\/02\/NOT-CERTIFIED-AS-Vintage.png\" alt=\"\" width=\"300\" height=\"300\">&nbsp;<\/p>\n<p>If you have a question that you can&#8217;t find the answer to, please contact us by email at\u00a0<a href=\"mailto:info@designmarket.be\">info@designmarket.be.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ Everything you need to know to prepare your visit to the Brussels Design Market. When is the next edition of Brussels Design Market? 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